Terms and Conditions

The contents of this web site are directed solely at those who access the site from the UK. Your use of this web site and any purchase by you on this web site of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts.

Elora Pharmacy has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law Elora Pharmacy disclaims all warranties of any kind with respect to the content of this web site.

Elora Pharmacy and its proprietors or related businesses shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Elora Pharmacy, its proprietors or employees.

All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.

Any links on this web site to other web sites are provided for your interest only and Elora Pharmacy has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.

All products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.

Once an order has been placed, the transaction is processed manually at the premises of Elora Pharmacy by our registered pharmacists who are members of the Royal Pharmaceutical Society of Great Britain.

Some products may not be available when you place your order, we will notify you as soon as possible if this is the case.

This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which Elora Pharmacy may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by Elora Pharmacy following checking of orders by a pharmacist.

With respect to the supply of medicines to the USA, you understand that this supply is subject to the control of the US Customs and the FDA as they cross the US border which may result in delay or non-delivery of your order. Elora Pharmacy cannot guarantee an exact delivery time of your order and in instances where your order is seized by US customs, Elora Pharmacy will not be able to offer a refund for orders not delivered under these circumstances. You agree and understand that it is your responsibility to prepare for any delays that may occur in obtaining your order from Elora Pharmacy, and further that in the event of US customs seizing your order, the cost of the order will be born by you in full.

EU residents pay the VAT inclusive price (VAT at appropriate rate, currently 17.5%). Non-EU/exempt pay the exclusive price.

If you do not require the goods after purchase, they may be returned within seven days of receiving them providing they are returned in their original packaging and in perfect condition.

These terms and conditions do not affect consumer statutory rights.

Errors and omissions excepted.